For a whole range of businesses and offices like healthcare and dental services, as well as legal, manufacturing, non profit, and many others, choosing VoIP phone services makes sense. It’s part of an overall trend for businesses to outsource their IT and communications needs, relying on the voip services company to maintain the system and provide upgrades. This allows the business to access the latest, state-of-the-art technology and services without needing to hire more staff or to continually invest in new technology and upgrades.
What is VoIP?
VoIP stands for Voice over Internet Protocol, and is a service that uses the internet rather than traditional phone networks and architecture. This reduces communications costs significantly, and is a major reason why more and more businesses, from small-scale to large corporations, are switching to VoIP phone solutions.
VoIP providers offer unified communications services that cover all types of communications, including phone calls, faxes, voice mail, e-mail, Web conferences, and more. All of these can be handled by a single network, which reduces and simplifies monthly bills.
How can businesses benefit by switching to voip?
VoIP solutions have the added advantage of scalability, and the systems can be extended at lower cost than for the older PBX and key systems.
VoIP solutions providers offer lower costs, flexibility and access to the latest technology while giving users an easy interface. The responsibility for maintaining the system and for upgrades lies with the service provider. Users have access to an easy and intuitive interface to make simple adjustments and customizations.
One billion users can’t be wrong
Lower bills and reduced to no maintenance responsibilities are a major factor when businesses choose to switch to voip. The number of users is growing and by 2017, the number of voip users is expected to reach to one billion.
The U.S. Social Security Administration (SSA) is in process of converting field offices with 63,000 workers to a VoIP infrastructure. This will carry communication over the existing data network. By the end of 2015, business and residential VoIP services were expected to be worth $74.5 billion.
Why using a voip services company makes sense
Using a voip services company makes sense for businesses that are concerned about how to invest in infrastructure. The responsibility for maintenance and upgrades lies with the voip services company, while giving the business access to the latest communications technology.
As businesses of all sizes need to watch the bottom line while staying competitive, the trend is towards outsourcing communications and IT needs to specialized companies. Cloud storage is another example, with as many as four out of five small businesses projected to use cloud computing, according to Forbes magazine. Like voip services, cloud computing offers greater efficiency, accessibility and cost-effectiveness.
Technology is developing at a rapid pace and services such as voip and cloud computing offer businesses a way to keep up without huge and ongoing investments in infrastructure.