Archives for : Latest trends in hotel industry technology

How Hotel Software Can Help You Build Loyal Relationships With Your Guests

Employee retention

If you own or run a hotel, small, medium, or large, you already know how difficult it can be to foster loyalty with your guests. Oftentimes, people are simply passing through and have found your hotel while looking online for a place to stay. With 53% of travelers finding their lodging using their smartphones these days, one can easily see how things have changed with regard to hotel trends.

Maybe someone was taking a trip through your area for the first time, found your hotel and decided it looked like a good place to bunk down for the night. You were fortunate to get the guest, but you would like nothing better than for that guest to come back another time, even make it a regular visit if possible. But how can you do that? How can you get into the mind of your guest that he or she should come b

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Managing a Hotel? Here are Our Top 7 Ways to Attract Guests

Hotel management solutions

Have you ever been stuck on hold for what feels like an interminable amount of time, only to be juggled between various automated voice message systems? In some cases, you might have just hung up, frustrated with the entire process. Nothing beats the human touch (or voice, in this case) and that goes double for industries whose primary job is to interact with the public, such as the hospitality industry. Good customer service can go a long way towards building a loyal customer base, spreading positive word of mouth referrals, and boosting sales. Continue Reading >>

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How Different Softwares and Technology Can Make Your Hotel More Appealing

Hotel management software list

Do you manage or own a hotel or bed and breakfast? Are you just starting up or perhaps looking to make some improvements in your already up-and-running business? There are so many things to consider when running a business, especially a hotel or a bed and breakfast. From hotel management systems, to bed and breakfast reservation software, to the latest trends in hotel industry technology, it all matters when you are trying to make your business the best it can be to attract new and recurring customers.

Whether you are new to hotel and bed and breakfast management or you are simply looking to upgrade your systems and software, keep readin

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