Archives for : Future of the hotel industry

How Hotel Software Can Help You Build Loyal Relationships With Your Guests

Employee retention

If you own or run a hotel, small, medium, or large, you already know how difficult it can be to foster loyalty with your guests. Oftentimes, people are simply passing through and have found your hotel while looking online for a place to stay. With 53% of travelers finding their lodging using their smartphones these days, one can easily see how things have changed with regard to hotel trends.

Maybe someone was taking a trip through your area for the first time, found your hotel and decided it looked like a good place to bunk down for the night. You were fortunate to get the guest, but you would like nothing better than for that guest to come back another time, even make it a regular visit if possible. But how can you do that? How can you get into the mind of your guest that he or she should come b

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